Who is responsible for processing your data?

Identity: Ordax S.L.
CIF: B80132145
Postal address: C. Invierno, 17, 28850 Torrejón de Ardoz, Madrid
Telephone: 915 61 32 90
Email: info@transportesordax.com

Privacy Policy

We take the respect for privacy and the protection of our users’ personal data very seriously. Below we explain how we collect data and the processing we carry out.

1. Data controller details

Company Name: Ordax S.L.
CIF: B80132145
Address: C. Invierno, 17, 28850 Torrejón de Ardoz, Madrid
Telephone: 915 61 32 90
Email: info@transportesordax.com

Activity: MOVING SERVICES
Website: Transportesordax.com

2. Applicable regulations

This Privacy Policy has been designed in accordance with EU Regulation 2016/679 of the European Parliament and Council of April 27, 2016 (General Data Protection Regulation – GDPR), Organic Law 3/2018 of December 5 on Personal Data Protection and Guarantee of Digital Rights, and Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSICE).

3. Principles applied to personal information

The processing of personal data is based on the following principles:

– **Lawfulness, fairness, and transparency**: processing requires consent or legal obligation; information will be provided in clear and accessible terms.

– **Data minimization**: personal data will be adequate, relevant, and limited to what is necessary.

– **Storage limitation**: data will be deleted when no longer useful for the purpose collected.

– **Integrity and confidentiality**: personal data will be processed securely to prevent unauthorized access, loss, destruction, or accidental damage.

4. Purpose of personal data processing

We process personal data for the following purposes:

– To handle requests and provide information related to Ordax S.L. services, specifically moving services.

– **Forms on our website**:
– *Consultation request form*: to contact clients or potential clients. Data collected: name and phone number.

– *“Free quote” form*: to provide cost estimates. Data collected: name, surname, phone, email, and address.

– To send commercial communications, newsletters, promotions, and manage subscription lists.

– To manage social media: data from followers of official Ordax S.L. accounts will be used to maintain presence, share activities, products, or services.

– When contracting services, explicit consent will be requested for the corresponding purpose.

5. Legal basis for processing

The legal basis is **consent**. By filling out forms, checking “I accept the Privacy Policy,” sending emails, or providing data, the user explicitly consents to processing. Consent can be withdrawn at any time (not retroactively).

6. Categories of data processed

– Identification data: name, surname, email, and phone.

– Other non-identifiable data from cookies.

– No specially protected categories of data are processed.

Mandatory data will be clearly indicated in forms. If such data is not provided, the service cannot be fulfilled. The user guarantees that personal data provided is truthful and must notify us of any changes.

7. Security measures

Ordax S.L. commits to confidentiality and use of data only for stated purposes. Technical and organizational measures are in place to prevent alteration, loss, unauthorized access, or misuse. However, users should be aware that no Internet measures are 100% secure.

8. Data retention period

Personal data will be stored as long as needed to respond to requests, maintain commercial relationships, or comply with legal obligations.

9. Data recipients

Data may be shared with third parties when necessary for stated purposes, always applying required security measures.

– Hosting provider: Webempresa Europa SL (CIF B65739856), Calle Almagro 11, Piso 6-7, 28010 Madrid.

A processing agreement has been signed as required by law. No other transfers will be made unless legally required or expressly authorized.

10. User rights

Users have the right to:

• Access their personal data.
• Rectify inaccurate data.
• Request deletion when data is no longer needed.
• Restrict processing for specific purposes.
• Data portability.
• Object to processing.
• File a complaint with the Spanish Data Protection Agency (AEPD).

To exercise these rights, users must send a request with a copy of their ID to the address in section 1 or by email to info@transportesordax.com.

11. Privacy Policy updates

Ordax S.L. may modify this Privacy Policy to adapt to legal or regulatory changes, or AEPD guidelines. It may also be complemented by Legal Notices, Cookie Policies, and specific service conditions.